Privacy Policy
Effective Date: October 10, 2025
Last Updated: October 10, 2025
1. Introduction
Mir & Ador LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place orders for custom Print on Demand products, or interact with our business. As a Print on Demand retailer, we work with trusted production partners (Printful, Printify, and Gelato) to fulfill your orders, which requires sharing certain information as outlined below.
2. Information We Collect
Order and Customer Information
- Full name and contact information for shipping and billing
- Email address for order confirmations and customer service
- Phone number for delivery coordination (if provided)
- Shipping and billing addresses
- Payment information (processed securely through Etsy and payment processors)
- Custom design requests, text, and personalization details
Website Usage Information
- IP address and device information
- Browser type, version, and operating system
- Pages visited and time spent on our website
- Referral sources and website navigation patterns
- Cookies and similar tracking technologies for website functionality
Communication Records
- Customer service inquiries and correspondence
- Product reviews and feedback
- Business inquiry communications
- Marketing communication preferences
3. How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your Print on Demand product orders
- Coordinate production and shipping with our partners (Printful, Printify, Gelato)
- Provide customer service and support for your orders
- Send order confirmations, shipping notifications, and delivery updates
- Handle returns, exchanges, and quality issues
- Improve our product offerings and website experience
- Comply with legal and regulatory requirements
- Prevent fraud and protect against security threats
- Send promotional communications (only with your explicit consent)
- Analyze business performance and customer preferences
4. Information Sharing and Third-Party Partners
We do not sell, trade, or rent your personal information to third parties for marketing purposes. Due to our Print on Demand business model, we share necessary information with our production and fulfillment partners to complete your orders. We may share your information in the following circumstances:
Production Partners (Required for Order Fulfillment)
- Printful, Printify, and Gelato: We share shipping details, product specifications, and custom design information to manufacture and ship your orders
- These partners have their own privacy policies and data protection measures
- Information shared is limited to what's necessary for order fulfillment
Other Authorized Sharing
- Payment processors (through Etsy platform) for secure transaction processing
- Shipping carriers for delivery coordination and tracking
- Legal compliance: When required by law, regulation, or legal process
- Business protection: To protect our rights, property, or safety
- With your explicit consent for other purposes
5. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Secure data transmission using SSL/TLS encryption
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure storage systems with access controls
- Partner verification: We work only with reputable production partners who maintain their own security standards
Data Retention
- Order information is retained for accounting and customer service purposes (typically 7 years)
- Customer communication records are kept for 3 years for quality assurance
- Website usage data is retained for analytics purposes (up to 2 years)
- You may request deletion of your personal data subject to legal and business requirements
6. Your Privacy Rights
Depending on your location, you may have various rights regarding your personal information. We are committed to honoring these rights in accordance with applicable laws.
General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and business requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing of your personal information
Communication Preferences
- Opt-out of marketing communications at any time
- Update your contact preferences through your account or by contacting us
- Essential order communications (confirmations, shipping updates) cannot be opted out of
Exercising Your Rights
- Contact us at compliance@mirandador.llc to exercise any of these rights
- We will respond to your request within 30 days
- Verification may be required to protect your privacy and security
7. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your website experience and analyze usage patterns.
Types of Cookies We Use
- Essential cookies: Required for website functionality and security
- Analytics cookies: Help us understand website usage and improve performance
- Preference cookies: Remember your settings and customization choices
- Marketing cookies: Used for personalized advertising (only with consent)
Managing Cookies
- You can control cookies through your browser settings
- Disabling essential cookies may affect website functionality
- Third-party cookies may be set by our partners (Etsy, analytics providers)
- Contact us for more information about our cookie practices
8. International Data Transfers
Our Print on Demand business operates globally through our production partners. Your information may be transferred to and processed in countries other than your own.
- Our production partners (Printful, Printify, Gelato) operate in multiple countries worldwide
- Data transfers are protected by appropriate safeguards and contractual agreements
- We ensure our partners maintain adequate data protection standards
- International orders may require sharing information with local fulfillment centers
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
- Material changes will be communicated via email or website notice
- The effective date at the top of this policy indicates the latest revision
- Continued use of our services after updates constitutes acceptance of changes
- Previous versions of this policy may be available upon request
10. Contact Us
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us using the information below. We are committed to addressing your privacy concerns promptly and professionally.
Mir & Ador LLC - Privacy Officer
Email: compliance@mirandador.llc
Website: https://mirandador.llc
